Privacy policy

 

Privacy Policy

Introduction

Welcome to KL Wellness. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, www.klwellness.org. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

Information We Collect

We may collect and process the following data about you:

  • Personal Identification Information: Name, email address, phone number, postal address, and any other information you provide by filling in forms on our Site.
  • Payment Information: Credit/debit card details and other payment-related information.
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
  • Usage Data: Information about how you use our website, products, and services.
  • Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

How We Use Your Information

We use the information we collect in the following ways:

  • To Provide and Improve Our Services: Processing orders, managing accounts, and improving our products and services.
  • To Communicate with You: Sending order confirmations, updates, promotional offers, newsletters, and responding to inquiries and feedback.
  • For Marketing Purposes: Sending you information about our products, services, and promotions that may be of interest to you.
  • To Personalize Your Experience: Customizing our website and its content to your preferences.
  • To Protect Our Business: Preventing fraud, ensuring security, and complying with legal obligations.

How We Share Your Information

We may share your information with:

  • Service Providers: Third-party companies and individuals who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • Legal Requirements: If required by law or in response to valid requests by public authorities.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet-based site can be 100% secure and we cannot be held responsible for unauthorized or unintended access beyond our control.

Your Rights

You have the following rights regarding your personal data:

  • Access: You can request access to your personal data.
  • Correction: You can request the correction of inaccurate or incomplete data.
  • Deletion: You can request the deletion of your data.
  • Objection: You can object to the processing of your data.
  • Data Portability: You can request the transfer of your data to another service provider.

To exercise any of these rights, please contact us at info@klwellness.org

Cookies

Our Site uses cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can control and manage cookies through your browser settings.

Changes to This Policy

We may update our Privacy Policy from time to time. Any changes we make will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

KL Wellness
Email:  info@klwellness.org
Address: Room 9, 19F, Cubus, No1 Hoi Ping Road, Causeway Bay, Hong Kong